Privacy Policy
This policy explains the main types of information AdnanThemes may receive when you use this website, contact support, create an account or purchase through an available sales channel.
Information you choose to provide
Depending on how you use the site, you may provide contact details, account information, order references, support messages, project requirements or other information needed to respond to you or provide a service.
Contact and support
Information submitted through contact or support channels is used to answer questions, investigate issues and provide requested services.
Accounts and product access
Account and product-related information may be used to provide access, identify purchases, support licensing and manage customer requests.
Orders and billing records
Order and billing information may be processed through the checkout or marketplace used for the purchase. AdnanThemes does not require customers to send full payment-card details through public support forms.
Payments and third-party platforms
Direct premium software may use Freemius checkout, while marketplace products may use ThemeForest, CodeCanyon or another marketplace. Those services process information under their own privacy and payment terms. Only use the payment methods actually shown in the live checkout.
Secure checkout
When you enter payment information into a third-party checkout, that information is handled by the checkout provider and its payment systems.
Support information
We may use reasonable order, license or technical details to confirm eligibility for product support or investigate a problem.
Do not send secrets
Never send passwords, full card numbers, private API keys, secret license credentials or unrelated personal data in a public support message.
Website operation, cookies and security
The site may use essential cookies, session data, server logs, caching, security controls and similar technical information needed to operate WordPress, remember session state, protect the site and diagnose errors. Optional services may have their own settings or notices where applicable.
Cookie Policy
Read the dedicated Cookie Policy for essential website storage, account and checkout functions, third-party services, and optional tracking guidance.
Retention
Information may be kept for as long as reasonably needed for support, records, legal obligations, fraud prevention, account administration or ongoing customer service, subject to the systems used for the transaction.
Your questions
If you want to ask about information associated with an AdnanThemes website account or support request, contact us through the official Contact page.