New Swimmer
Tell us age, confidence and current ability.
Swimming FAQ
Straight Answers Before You Start
Common questions about lessons, safety, memberships, competition and what to bring.
Joining questions
Do I need an assessment?
New swimmers may be asked to complete a short assessment so we can recommend the right level.
Can I try a session first?
Trial options depend on the programme and available spaces.
Lessons questions
How long are lessons?
Most lessons run between 30 and 45 minutes, while squads are longer.
What should a child bring?
Swimwear, towel, goggles and a labelled water bottle are usually enough.
Safety questions
Are coaches qualified?
Coaches and teachers hold qualifications appropriate to their role and programme.
Can parents stay poolside?
Viewing arrangements depend on the session and pool safeguarding rules.
Competition questions
When can a swimmer join the squad?
Squad entry is based on current skills, training readiness and programme capacity.
Do swimmers have to race?
Competition expectations depend on the squad level and agreed development pathway.
Questions about plans and access
Can I change membership later?
Yes, changes can be discussed with the membership team under current plan terms.
Are coached sessions included?
Included sessions depend on the membership level you choose.
The fastest way to get the right answer
Existing Member
Include your current programme and session.
Competition Query
Include squad, event and meet details where relevant.
Ask the aquatic team
Send your question and we will point you to the right programme, coach or policy.