Contact the climbing team
Plan the right first step.
Tell us your experience, interests and available times. We will suggest the correct induction, class or coach before you arrive.
First visit
Choose the correct induction and rental equipment.
Class advice
Match your level and goal to a suitable pathway.
Private coaching
Request technique, lead, performance or outdoor support.
Groups
Ask about youth, family, school or team sessions.
Request an intro
Tell us how you want to climb
Required fields are marked. The form asks only for details needed to recommend a session and reply to your enquiry.
Visit information
Arrive ready for a calm start
Wall hours
Monday to Friday
6:00 AM to 10:00 PM
Saturday
8:00 AM to 8:00 PM
Sunday
9:00 AM to 7:00 PM
First-visit timing
Arrive 20 minutes before the booked session for registration, equipment fitting and induction.
Late arrival may reduce climbing time or require rebooking.
Access and transport
The demo location includes cycle parking, accessible drop-off and nearby public transport.
Site owners can replace this section with their map and real travel details.
First-visit checklist
What to bring
- Comfortable clothing that allows full movement
- Clean socks for rental climbing shoes
- Water bottle and any personal medication
- Previous belay certification details, when relevant
- A parent or guardian for required youth consent
Jewellery, loose items and phones should be secured before climbing. Rental shoes, harnesses and belay equipment are available.
Contact questions
Useful before you send
Can I walk in without booking?
Experienced climbers may use open access when capacity allows. First-time climbers should book an induction.
How quickly will the team reply?
The demo response target is one working day. Site owners can replace it with their own support hours.
Can I book for a group?
Yes. Include group size, ages, experience and preferred dates in the message field.
Is the form a theme feature?
No. The design uses Contact Form 7, keeping form processing and email delivery in plugin territory.
Prefer to explore first?
Review the class pathways
Compare beginner, technique, rope, youth and outdoor options before contacting the team.