CONTACT THE ACADEMY
Tell us who wants to swim and what they need next.
Share age, confidence, goals and preferred days. The academy will recommend a suitable assessment or programme conversation.
START WITH THE DETAILS
Useful information for a first recommendation.
Call
Configure the academy phone number before launch. Use it for programme and first-visit questions.
Use the enquiry form or configure a real academy email address before release.
Visit
Pool Reception, Aquatics Centre. Arrive 15 minutes before a confirmed assessment.
Do not use a website form for emergencies, urgent medical care or immediate safeguarding danger. Contact the appropriate local service.
SWIM ASSESSMENT
Request a level and programme conversation.
Include water confidence, current distance, goals, medical or accessibility information and preferred session windows.
WHAT HAPPENS NEXT
A clear path from enquiry to suitable placement.
Review
The team reads the swimmer’s experience, confidence and goal.
Recommend
A suitable assessment, lane or programme conversation is suggested.
Confirm
Availability, first-visit instructions and any required equipment are shared.
Assess
The coach confirms the safest and most useful starting point.
FIRST-VISIT CHECKLIST
Arrive ready for a calm assessment.
- Confirmed appointment details
- Swimwear, towel and optional goggles
- Relevant health or accessibility information
- Parent or guardian where required
- Questions about programme, depth or supervision
CONTACT QUESTIONS
Know what the form can and cannot do.
Does submitting the form reserve a place?
No. A place is confirmed only through the academy’s booking process.
Can medical advice be provided through the form?
No. Seek advice from a qualified healthcare professional where needed.
Can I request accessibility support?
Yes. Share relevant needs so the academy can discuss the facility and coaching options.
Are payments collected here?
No. Payments require a suitable ecommerce, booking or membership plugin.
READY TO START