Goal
Keep the desired outcome visible.
A clear enquiry path for software, support, infrastructure and security conversations.
Start with business goals, users and operational constraints.
Keep the desired outcome visible.
Use a clear, reviewable delivery approach.
Make support and responsibility explicit.
Demo interface only. No enquiry is submitted.

Understand dependencies, data flows and integration points.
Keep the desired outcome visible.
Use a clear, reviewable delivery approach.
Make support and responsibility explicit.
Select tools and architecture that fit the actual need.
Keep the desired outcome visible.
Use a clear, reviewable delivery approach.
Make support and responsibility explicit.

Use milestones, reviews and testable increments.
Keep the desired outcome visible.
Use a clear, reviewable delivery approach.
Make support and responsibility explicit.
Keep ownership and handover clear.
Keep the desired outcome visible.
Use a clear, reviewable delivery approach.
Make support and responsibility explicit.

Think beyond launch to monitoring, support and updates.
Keep the desired outcome visible.
Use a clear, reviewable delivery approach.
Make support and responsibility explicit.
Treat risk as part of design and operations.
Keep the desired outcome visible.
Use a clear, reviewable delivery approach.
Make support and responsibility explicit.

Track whether the technology is solving the intended problem.
Keep the desired outcome visible.
Use a clear, reviewable delivery approach.
Make support and responsibility explicit.