Tent & Awning Care
Does cleaning include waterproofing?
Cleaning and any additional treatment are separate requests. The material, manufacturer instructions and condition must be reviewed before either is agreed.
Arrange your service
Review the options for your tent & awning care request.
Arrange your service
Review the options for your tent & awning care request.
Service Area Checker
Do we collect from your area?
Enter your postcode or ZIP code to check demo coverage.
Before you book
Tent & Awning Care: your questions.
Does cleaning include waterproofing?
Cleaning and any additional treatment are separate requests. The material, manufacturer instructions and condition must be reviewed before either is agreed.
Tent & Awning Care
Before you send the booking request
Use the form to describe the work and preferred handover. The team needs enough detail to review suitability and timing before a requested slot becomes an accepted arrangement. For Tent & Awning Care, start with tent flysheets.
Describe the load
List items or categories, quantities and special-care pieces. Mention existing damage, marks or material details that need assessment before processing.
Make the handover practical
Provide the location, access notes and an available receiving contact. Check building or workplace restrictions that could affect the collection.
Look for confirmation
Review the service, date and price when the operator responds. A submitted request should not be mistaken for a paid or confirmed order without that response.
Tent & Awning Care
An inventory of panels, seams and fittings
- Your canvas intake manifest
Record canopy panels, groundsheets and bags separately, with dimensions and material labels. Mention coated surfaces, windows and previous repairs so the workshop can assess the whole fitted set before work begins.
Tent & Awning Care
Tent & Awning Care questions, answered
Useful details before you decide how to arrange your service.
Should poles and hardware be sent with the fabric?
Ask the workshop first. Many assessments need the removable textiles and their references, while poles and hardware require a separate handling arrangement.
What should I include in a Tent & Awning Care enquiry?
Begin with tent flysheets or another service from the list, then add quantities and care-label details. Explain the concern, the preferred completion date and how you would like the items returned.
How is the final service price agreed?
The estimate should identify the items, processing scope and handover arrangement. Ask the team to confirm any additional work or charges before approval, particularly when an assessment changes the original request.
Can I discuss the return before booking?
Yes. Describe the required packing, item grouping and receiving contact at the start. Keep the confirmed arrangement with your order reference so the return can be checked against the request.
Ready for the next pitch.
Keep matching bags and component references with the original tent set.