FAQ

Trip questions, answered before they become travel stress.

Booking, deposits, changes, hotels, transport, documents and on-trip support in plain language.

How much is the deposit?

The demo default is 20%, configurable in Nexolume Travel settings.

Can a tour be customized?

Yes. Add-ons, extra nights and private guide notes can be stored with the booking.

Are flights included?

Tour records can describe included transport; international flights can remain separate when appropriate.

How are changes handled?

Booking status, traveler notes and payment status stay visible to the operations team.

Clear expectations are part of the travel experience.

Stay

Accommodation type, room assumptions and upgrade notes.

Move

Transfers, rail, boats, flights and local transport details.

Enhance

Private guides, extra nights, airport lounge and experience upgrades.

Save

Promo codes and campaign discounts can be tracked with bookings.

Pay

Deposit, balance and payment status records without storing card data.

Trust

Traveler ratings and trip feedback can be moderated in WordPress.

Answer the practical questions early so the traveler can focus on the trip.